[UgaBYTES] The Supportcentre Update

[Mwathi Francis]

Dear members,

The support centre has got a lot of questions and answers since the
revamping was done. These are organized based on categories. This summary
focuses on Social Entreprise tools,Evaluation  and Technical trouble
shooting but you can find more on this and other categories when you visit *
www.ugabytes.org* <http://www.ugabytes.org/> or go straight to *
www.ugabytes.org/supportcentre* <http://www.ugabytes.org/supportcentre> .

>> How can I keep my passwords safe?

Experts urge people not to write down their passwords and pin numbers and
not to disclose them to anyone. They also suggest people should steer clear
of using obvious passwords, such as a mother's maiden name or date of birth.


Some security firms offer programs known as a "password safe", which let
users keep a secure record of important logins on their computer.

It is also worth using what is known as a "strong" password. This is one
that is not easily guessed or would take a long time for a computer to work
out. Instead of being words it could be a random combination of letters,
numbers and symbols.

>> Hi. I am UN volunteer supporting Community Resource Internet Centre
(CoRICs) in OESC nations; the Commonwealth of Dominica, Grenada, St. Vincent
and the Grenadines and Saint Lucia. I am trying to design a different
content of services of Telecentre, such as - Aguliculture - Youth
Employment/ Entreprenureship - HIV/AIDS prevention - Disaster management Do
you know any webiste useful to implement those areas? What I am looking for
is something like resource centre, on-line training centre, knowledge
sharing network etc. Thank you for your support in advance. Keisuke Taketani

The UNESCO website *
http://portal.unesco.org/ci/en/ev.php-URL_ID=3981&URL_DO=DO_TOPIC&URL_SECTION=201.html
*<http://portal.unesco.org/ci/en/ev.php-URL_ID=3981&URL_DO=DO_TOPIC&URL_SECTION=201.html>
has perfects hits. It highlights for you several tips including; creative
content strategies, objectives, activities, target groups, partners and
beneficiaries, and the need for local content. Its resources and featured
content can be benchmarked to jumpstart your processes. Additionally, Open
Knowledge Network-OKN a project of One World has been
involved in content generation in Asia and Africa. For details contact the
OKN Africa boss, Peter Benjamin peter.*benjamin at oneworld.net* and Pete
Cranston pete.*cranston at btiinternet.com*

>> How may one keep Telecentre operation cost low?

It goes without saying that one of the keys to achieving self-sustainability
is keeping capital and recurrent costs low. Capital cost includes hardware,
software, network equipment, the physical premises, set-up license and
connection fees and the like. Recurrent cost lies mostly with Internet and
telephone usage fees, electric power, rent, maintenance and repair, and
salaries.




-- 
Francis Mwathi
Support Community Facilitator
UgaBYTES Initiatives (www.ugabytes.org)
Telecentr.org (www.telecentrecommunity.ning.com)
Tel: +256 414 370163
Mob: +256 752 995063
Skype: francis.mwathi
E-Mail: mfrancis at ugabytes.org