[UgaBYTES] Importance of evaluation in Telecentre Management

[Ahmed Ndaula]

>>What is the importance of evaluation and learning in telecentre
management?
An evaluation is a systematic assessment of whether the stated aims and
objectives of an intervention have been met. Evaluations commonly address
questions about effectiveness, efficiency and acceptability. An evaluation
involves the collection and analysis of reliable, relevant and valid data.
It should

    *      consider the context and process of implementation
    *      consider the outcomes achieved
    *      allow better and more informed decisions to be made about the
future of an intervention: for example, when to use a particular treatment
type, how to  improve a service, or whether to expand, reduce or discontinue
a particular approach or activity.

Evaluation in Telecentre management provides important feedback for
managers.

A thorough evaluation helps both the organization and the individual to
identify strengths and weaknesses in their respective contributions,
provides for greater accountability of organizational resources and improves
the overall morale of all involved.

Evaluation also enables the Telecentre management team to access the
efficiency of the programme and the effectiveness of the centre in terms of
achieving its set objectives or goals.

A process evaluation also examines the coordination and administration of a
programme, the adequacy of supervision, the effectiveness of training, the
level of staff skills and knowledge, budgetary support available and
performance expectation.

The conclusion drawn from evaluation results would enable the centre
managers to make recommendations and future directions.

You can get more on the evaluations and other categories by visiting the
supportcentre at http://www.ugabytes.org/supportcentre



Best,
-- 
Ndaula Ahmed
Program officer,
Technology management
UgaBYTES Initiative
Plot 2218 Ggaba Road, Kabalagala
2nd Floor, Kangave House
P.O. Box 6081 Kampala, Uganda
Mobl: +256 773 066 343 / 702 066 343
Off: +256-414-267247
Check our web: www.ugabytes.org
http://www.ahmedpanel.com


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