[UgaBYTES] E-mail Etiquette

[Eddie Kigozi]

Hello Sarah,
Thank you so much for this very valuable information. After reading this I
can confidently say that I am more knowledgeable about email ettiquette.
Keep up the good work.

Eddie


On 24/01/2008, Sarah mpagi <sarah at ugabytes.org> wrote:
>
> Hi all,
> Sharing with you interesting information sometimes we take for granted;
> more information http://www.itu.int/ITU-D/univ_access/telecentres/documents/ModTrainingTelecStaff.pdf
>
> Enjoy!
>
> Criteria for writing good e-mail messages
>
> 1.    Keep sentences and paragraphs short and to the point
>
> 2.    When responding to a message, retain the original subject heading so
> recipient can follow the theme of a discussion unless you are changing the
> subject from the incoming message
>
> 3.    Always include a pertinent subject title for the message. This
> enables recipients to locate the message quickly in their inbox.
>
> 4.    Only send messages that you would not mind seeing on the evening
> news. Any message you send to anyone can be forwarded to someone else
> without your permission.
>
> 5.    Avoid capitalizing since this is generally considered to be the
> Internet equivalent of SHOUTING!
>
> 6.    Include your name at the bottom of messages as well as your other
> contact information.
>
> 7.    Do not use sarcasm, rudeness (flames) or complex humor. Without face
> to face communication, your joke may be viewed as criticism.
>
> 8.    Do not assume that people will understand your reference to TV,
> sports, pop culture, or current events in your country.
>
> 9.    Do not keep the body of the original text in your replies, except as
> absolutely necessary since the more text there is in a message, the longer
> it takes to download. The longer the recipient has to stay connected to
> their ISP, the greater the telephone and ISP charges — particularly in the
> developing world.
>
> Cheers
> Sarah
>
>
>
>
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> http://lists.ugabytes.org/mailman/listinfo/ugabytes_lists.ugabytes.org
>
>


-- 
Edward Kigozi
Programs Associate
ICON Partners and Associates.
Office No. 3 Kisozi Complex (Off Kyagwe Rd)
P.O. Box 5388 Kampala Uganda
Telephone: +256-312-261190, +256-414-348780, +256-712-809040,
+256-753-809040
Founder Member / Vice-President International Roll Ball Federation
Email:info at iconug.net / eddiekigozi at iconug.net / eddiekigozi at gmail.com
Skype Id: eddiekigozi
Yahoo Id: edikay2000
Jaxtr phone link: http://www.jaxtr.com/eddiekigozi
www.iconug.net
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